FAQ

📦 How long does shipping take?
Our delivery time is typically 3–7 business days, depending on the product and current demand.
Once your order has been shipped, you will receive a tracking number via email.

🚚 Do you offer order tracking?
Yes! Every order includes a tracking number, so you can follow your package at any time.

💳 What payment methods do you accept?
We accept:

• Credit & Debit Cards (Visa, MasterCard, Amex)
• PayPal
• Shop Pay
• Apple Pay / Google Pay

🔄 Can I cancel or change my order?
Changes or cancellations are possible within 12 hours after purchase.
After that, your order is already being processed.

📭 What if my order arrives damaged?
No worries!
Simply send us a photo of the damaged item within 48 hours, and we’ll send you a free replacement.

📦 What if my package gets lost?
If your package does not arrive, we will resend your order free of charge or issue a full refund — whichever you prefer.

↩️ Do you offer returns?
Yes, we offer a 14-day return policy.
Items must be unused and in their original packaging.

📞 How can I contact you?
Our support team is available anytime via email.
We usually respond within 24 hours.

🌍 Do you ship worldwide?
Yes, we offer worldwide shipping.
Shipping is free worldwide.